HI THERE, I HAVE PLACED AN ORDER ON December 5th 2022, TO BE DELIVERED TO United Kingdom. HOWEVER THE ORDER IS STILL IN PREPARATION. MAY I CHECK WHEN WILL THE ORDER BE SHIPPED?

I HAVE TRIED EMAILING TO CUSTOMER SERVICE HOWEVER THERE WAS NO REPLY. MY ORDER NUMBER IS 20221205-0000621.

HOPE TO HEAR FROM YOU SOON. THANK YOU